Turnover Governance
Reservation-driven work orders, SLAs, and guest-ready sign-off with exception handling.
STR & Hospitality Operations
Governed Short-Term Rental Operations, End to End
Turnovers, proof of completion, billing, and compliance on one system of record—without spreadsheet drift.
STR turnoverPMS syncDispatchQA & auditsPayouts
Built for hosts and operators in France and beyond: reservation-aware work, inspection-grade QA, vetted supply, and treasury-ready payouts—so every checkout maps to a predictable guest-ready window.
PMS-aware · France-first · Stripe treasury · EU-grade controls
Live operations
Live Ops
Turnover status synced
Benchmarks leadership teams track
40+h
Average coordination time recovered per month (STR & ops teams)
1 hub
Checkout → clean → inspect → guest-ready on one timeline
FR+
France-first posture: VAT-aware flows and EU-grade compliance controls
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Workflow automation
Turn reservations into governed field execution
Orchestrate cleans, inspections, and handovers from the same operational record so properties reach guest-ready status on schedule.
- PMS-triggered work orders and calendars
- Checkout, clean, and inspect on a single timeline
- SLA enforcement, exceptions, and controlled rework
Quality assurance
Define completion standards—and prove adherence
Structured checklists, media capture, and issue history align hosts, operations, and service partners on a single quality bar.
- Timestamped media and audit-friendly evidence
- Property-specific checklists and sign-off rules
- Maintenance, damage, and escalation workflows
Command & visibility
One operational schedule for leadership and field teams
Monitor workload, status, and risk in real time so leadership can rebalance capacity before service levels degrade.
- Central dispatch with clear ownership
- Live progress across portfolios and sites
- Contextual communication tied to each job
Commercial scale
Expand supply without surrendering financial or policy control
Combine vetted marketplace capacity with SaaS controls for pricing, payouts, policy, and performance management.
- Stripe-based payouts, splits, and invoicing discipline
- France-first deployment with international expansion path
- Ratings, reliability signals, and routing governance
Operating model
Field execution and HQ control on one record
From single Airbnb units to multi-listing portfolios—automate turnovers, prove completion quality, and keep payouts aligned to what happened on property.
Quality System
Evidence-backed checklists, controlled media capture, and auditable issue history.
Joint Scheduling
One schedule and status layer for clients, operations, and contracted field teams.
Commercial Control
Marketplace supply under explicit pricing, payout, and performance policy.
Platform Scope
Capability from intake through settlement
One stack for bookings, dispatch, QA evidence, and payouts—scan capabilities below or jump to integrations and pricing.
STR / Airbnb Turnover Automation
- PMS-triggered cleaning jobs
- Check-out → Cleaning → Inspection → Guest-ready
- SLA tracking with time-based execution
+1 more item
- Real-time property readiness status
Multi-Language Interface
- Scalable multilingual platform
- Localized UX for clients, cleaners, and hosts
- Built for international users operating in France
Automation & Workflow Engine
- Event-driven architecture (PMS triggers, bookings, completions)
- Rule engine (priority cleaners, SLA logic, property rules)
- Auto-dispatch & intelligent scheduling
+1 more item
- Cross-portal workflow orchestration
API & Ecosystem Expansion Layer
- Open API architecture
- Third-party integrations (PMS, payments, analytics)
- Developer-ready infrastructure
+1 more item
- Partner ecosystem marketplace (future-ready)
AI & Automation Layer (Strategic Phase)
- Predictive demand forecasting
- Smart dispatch optimization
- Risk scoring (lateness, quality, reliability)
+1 more item
- Automated pricing & performance insights
Cleaner Matching (AI)
- Smart matching: location, availability, ratings, specialization
- Fair job distribution & performance-based prioritization
Inventory Management System
- Track consumables (linen, toiletries, supplies)
- Low-stock alerts & auto-refill workflows
- Property-level inventory tracking
Inspection & Quality Assurance
- Before/after photo validation
- Digital checklists, issue reporting & escalation
- Quality scoring & audit logs
Job Lifecycle Management
- Booking → Assignment → Check-in → Cleaning → Inspection → Completion → Validation
- Real-time dashboards, SLA compliance, full activity logs
Booking System / Subscription
- One-time bookings, recurring plans, STR-triggered bookings
- Subscription-based service models
Communication & Support System
- In-platform messaging (Admin ↔ Cleaner ↔ Client)
- Notifications (Email, SMS, Slack), ticketing & resolution
- Real-time updates
PMS Integration
- Direct integrations: Hostfully, Guesty
- iCalendar fallback & automatic job creation from reservations
Marketplace Engine
- Vetted independent cleaners, transparent pricing & ratings
- Scalable supply-side growth, controlled ecosystem
Stakeholders
One operating model across roles and contracting modes
Homeowner & Office Clients
- Instant Booking & Recurring Programmes
- Transparent Pricing & SLAs
- Single Pane for Homes and Workplaces
STR Hosts & Property Managers
- Automated Turnover Workflows
- Multi-Property Control
- Guest-Ready Inspections & QA
Hotel & Resort
- Housekeeping & Back-of-House Orchestration
- Brand Standards & Compliance
- Peak Staffing & Vendor Coordination
Corporate
- Multi-Site Operations & Reporting
- Procurement-Aligned Contracting
- Dedicated Account Governance
Vendors & Suppliers
- Inventory & Replenishment Signals
- Automated Supply Workflows
- Forecasting Tied to Live Jobs
Cleaners & Service Providers
- Fair Job Access & Ratings
- Weekly Payouts & Clarity
- Tools to Scale Crews and Specialisms
Evidence
Operator Perspectives
“We consolidated scheduling and status into one system of record. Turnover is now traceable from checkout through guest-ready without manual reconciliation.”
“Field teams receive unambiguous scope, clients receive transparent status, and finance finally reconciles to execution. The operating cadence is materially tighter.”
“Structured workflows and governed marketplace supply allowed us to scale coverage while retaining inspection gates and payout discipline.”
Commercial
Commercial terms that scale with portfolio complexity.
Starter, Business, Professional, and Enterprise plans—subscription plus marketplace commission, aligned to how STR operators scale.
Marketplace commission scales between 15% and 30% depending on volume and contract; preferential rates apply when bundled with SaaS.
Resources
Knowledge and Programmes
Partnerships, integrations, and learning paths—structured for procurement and operations teams.
Full Resource Hub (Dedicated Pages)Partners
Formal technology partnerships and integration roadmaps aligned to operator procurement and security review cycles.
Integrations
- PMS platforms
- iCalendar
- Stripe payments
- Accounting tools
- Email/SMS notifications
- Slack & Zapier workflows
- API integrations
- Analytics dashboards
Company
Corporate Profile
Who we are, where we’re headed, and how we compete—on one clear narrative.
About FARENIO
FARENIO is a France-first operational ecosystem designed for modern cleaning, hospitality, and short-term rental management. Built as a hybrid Marketplace + SaaS platform, FARENIO connects clients, hosts, property managers, cleaners, partners, and vendors through one intelligent operational infrastructure.
The ecosystem combines smart booking, STR turnover automation, workflow orchestration, quality assurance, inventory coordination, automated payments, and AI-ready operational intelligence — helping properties move from booking to guest-ready with speed, transparency, and reliability.
FARENIO operates with a strong focus on compliance, automation, trust, and scalable digital operations across France and the European market.
Mission
To modernize cleaning and hospitality operations through intelligent automation, trusted service coordination, and a fully integrated ecosystem that empowers clients, hosts, cleaners, and operational partners to work more efficiently, transparently, and professionally.
Vision
To become Europe's leading operational ecosystem for cleaning, hospitality, and short-term rental automation — where marketplace services, AI-driven workflows, property operations, and digital infrastructure seamlessly operate together within one trusted platform.
Differentiation
Why Operators Choose FARENIO
- Integrated marketplace and SaaS—not a patched integration story
- Residential, commercial, and hospitality use cases on one architecture
- Native workflow engine rather than peripheral task tooling
- Joint financial and operational control plane
- European regulatory alignment (VAT, DAC7, data residency posture)
Programmes
Tools, Learning & Support
Practical assets for rollout teams—templates, calculators, training, and help.
Tools & Calculator
- Pricing Estimator
- ROI Calculator
- Cleaning Time Estimator
- STR Turnover Calculator
- Inventory Refill Calculator
Operational Resources
- Cleaning Checklists
- Turnover Workflows
- Inspection Templates
- Training Materials
Learning & Programmes
- Webinars & Seminars
- Podcasts
- Paid Operator Community
- Referral Program
Live Webinars
Register for upcoming sessions—same topics linked from the header Resources menu.
- Monthly STR operations clinic (live Q&A)
- Guest-ready QA & inspection standards session
- PMS-triggered dispatch & SLA office hours
- France marketplace payouts & VAT for operators
On-Demand Library
Watch in-depth webinar replays anytime your team cannot attend live sessions.
- Turnover playbook deep dive (replay)
- Scaling vetted supply without lowering the QA bar
- Stripe treasury, splits, and invoicing walkthrough
- Multi-property command centre for portfolio leads
Executive Briefings
Roadmap, risk, and procurement narratives for leadership and IT sponsors.
- Quarterly roadmap & governance briefing
- Enterprise security, SSO, and integration review
- Procurement-ready pack: controls, evidence, and SLAs
Executive Engagement
A governed operating layer for property and facility service delivery.
Unify schedules, completion standards, auditable evidence, and controlled commercial terms—so portfolios, operations, and vetted suppliers advance in lockstep.